AXA XL brings in COO for Americas insurance coverage unit

AXA XL, a part of AXA Group, has appointed Kathleen Ziegler as chief operations officer for its Americas insurance coverage division.

In her new capability, Ziegler will oversee the day-to-day operations of AXA XL’s Americas insurance coverage enterprise. Her tasks will embody main the office, center workplace (underwriting operations), reporting and premium operations, and underwriting governance groups.

Moreover, the COO will spearhead transformation and expertise initiatives all through the area. Ziegler succeeds Jerome Itty, who will transition to an project with AXA Group in Europe this month.

With over 25 years within the insurance coverage trade, Ziegler has held senior management roles at Zurich Monetary Companies, Marsh, American Worldwide Group, Blackboard Insurance coverage, and CopperPoint.

As senior vice chairman of operations at CopperPoint most lately, she built-in and constructed enterprise infrastructure following current acquisitions. Her prior position at Blackboard Insurance coverage, in the meantime, concerned creating dealer relationships and contributing to a mid-market industrial insurance coverage startup.

Ziegler will report back to Lucy Pilko, chief govt of AXA XL Americas.

“Kathleen has a powerful observe file at high insurance coverage firms driving operational excellence, reworking giant groups and enterprise items, and fostering innovation,” Pilko famous. “With our current restructuring to raised serve our shoppers, Kathleen’s experience shall be significantly invaluable to us.

“Kathleen will play an important position on this transformation by offering strategic management and operational experience to make sure that our client-focused strategy is seamlessly built-in into all facets of our enterprise. Together with her steering, we’ll proceed to search for methods to boost our operational effectivity, drive innovation, and ship distinctive worth to our shoppers.”

Final month, AXA XL introduced an overhaul of its insurance coverage underwriting operations within the Americas. The transfer was aimed toward aligning the enterprise below three segments: giant industrial, mid-market, {and professional}. 

“After taking an in depth have a look at our construction, we’re making adjustments to our regional mannequin to optimize how we work and the way our brokers and shoppers work with us,” Pilko stated on the time. “We’re organizing ourselves with the shopper in thoughts, giving our brokers and shoppers an quick access level to all product traces.”

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