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Friday, August 22, 2025

Is Profitable Fundraising Asking Questions or Making Pitches?


Right here’s one thing which may shock you: The simplest fundraising conversations sound nothing like what most individuals suppose fundraising ought to sound like.

No PowerPoints. No shiny brochures. No completely polished displays that wow donors into giving.

As a substitute, they sound like…conversations.

The Counter-Intuitive Reality About Fundraising

After I prepare nonprofit leaders on making asks, I usually hear the identical considerations:

“I don’t know what to say.” “I’m not good at gross sales pitches.” “I really feel like I’m bothering them.”

Right here’s what I inform them: Cease making an attempt to pitch. Begin asking questions.

This feels fully backwards to most individuals. We predict fundraising means we have to have all of the solutions, ship compelling displays, and persuade donors via the facility of our phrases.

However efficient fundraising is definitely about having nice questions and letting donors do many of the speaking.

A Easy Framework That Adjustments The whole lot

I really like Andrea Kihlstedt’s asking dialog framework. It has simply six components, and 5 of them are basically questions:

  1. Settle: “How are you doing?”
  2. Affirm: “Is that this nonetheless a great time to speak about your giving?”
  3. Discover: “What have you ever loved most about our work this yr?”
  4. Ask: “Since you’ve mentioned [what they told you], would you think about a present of…?”
  5. Discover: “Would giving it quarterly be useful?”
  6. Affirm: “If I don’t hear from you by subsequent week, is it cool if I comply with up?”

Discover what occurs in step 4? You’re not making up an ask from skinny air! You’re connecting on to what they’ve already informed you issues to them.

Why This Works (And Why Pitches Don’t)

Within the first Discover part, you’re doing solely 25% of the speaking whereas they share 75%. This isn’t simply being well mannered—it’s strategic.

When donors discuss what they love about your work, two issues occur:

  1. You get assured. You hear precisely what resonates with them, so you know the way to border your ask.
  2. They get excited. They’re speaking themselves into giving by sharing their very own ardour to your mission.

One fundraiser informed me after making a number of seven-figure asks: “I don’t must make up an ask anymore. By the point I’m able to ask, I do know precisely what to say as a result of they’ve informed me what issues most to them.”

This Method Aligns With Your Values

Right here’s why this method feels so a lot better than conventional “gross sales” techniques: You’re genuinely making an attempt to know and serve the donor, not manipulate them.

Most nonprofit professionals obtained into this work to assist individuals. However fundraising usually seems like taking from individuals, which creates inner battle.

Whenever you shift from pitching to asking questions, you’re again to serving to. You’re serving to donors join their values along with your mission. You’re serving to them discover significant methods to make a distinction.

That’s not taking from them—that’s serving them.

The Questions That Steer Conversations

Bear in mind: The particular person asking the questions is definitely the one steering the dialog.

As a substitute of hoping your pitch resonates, attempt beginning the dialog with questions like:

  • “What drew you to our group initially?”
  • “What would you wish to see occur subsequent in our work?”
  • “How do you see your self being concerned?”

These aren’t simply dialog starters. They’re steering your complete interplay towards understanding what issues to them.

And really feel snug asking questions on their solutions. These make it easier to transfer from floor stage “I prefer it right here” solutions to attending to what actually issues to the donor.

This isn’t an interrogation. In case you are sincerely curious, they’ll really feel that. And they’ll anwer.

For Govt Administrators Who Keep away from Asks

When you’re an ED who’s been pushing aside that main present dialog, bear in mind: You don’t have to have all of the solutions. You simply have to have good questions.

The stress isn’t on you to ship a flawless presentation. The chance is so that you can have a significant dialog about one thing you each care about.

For Board Members Who Really feel Uncomfortable

When you’re a board member who dreads fundraising, this method is usually a game-changer. You’re not promoting something. You’re asking about their expertise and pursuits.

Most board members are rather more snug asking, “What do you concentrate on the brand new program?” than delivering a fundraising pitch.

The Ask Nonetheless Issues

Let me be clear: You continue to have to ask for cash. Conversational questions alone don’t elevate funds.

However when your ask comes after real listening — “Since you talked about how a lot the youth program means to you, would you think about a present of $25,000 to develop it?” — it feels pure as a substitute of compelled.

Your Subsequent Dialog

The following time you’re getting ready for a fundraising dialog, do that:

  • As a substitute of planning what you’ll inform them, plan what you’ll ask them.
  • As a substitute of getting ready to persuade them, put together to know them.
  • As a substitute of hoping they’ll be impressed by your presentation, concentrate on being genuinely interested by their connection to your mission.

You is likely to be stunned how rather more assured and profitable you’ll really feel.

My recommendation? Save the pitches for baseball.

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