This publish is a part of a collection sponsored by EZLynx.
Summer time is a notoriously busy season for insurance coverage renewals, particularly for private strains like auto and householders’ insurance coverage. For unbiased brokers, this time of 12 months typically means juggling a flood of deadlines, premium modifications, and shopper communications.
In case your renewal technique contains beginning the evaluation course of 60 to 90 days upfront and reaching out to shoppers a few month earlier than their insurance policies expire, you understand how tough it may be to remain on prime of every of those timelines throughout your e book of enterprise. With so many shifting components, even one missed deadline might price you a valued shopper—and letting just a few slip by can shortly affect your retention.
The excellent news? You don’t need to navigate this alone. EZLynx’s expertise could make managing renewals really feel much less like reactive firefighting and extra like a proactive option to develop your corporation.
Routinely Monitor Renewals with Ease
In response to McKinsey, workers spend 1.8 hours per day, over 9 hours every week, simply looking for info. In case your present workflow for monitoring renewals isn’t built-in into your company administration system, you’re doubtless dropping useful time toggling between emails, spreadsheets, and service portals. Not solely does this minimize into the time you would spend advising shoppers, however it additionally will increase your threat of errors.
EZLynx eliminates this inefficiency by robotically monitoring all shopper coverage expiration dates. With real-time alerts and a clear, centralized dashboard, you’ll at all times know what’s developing and when so you possibly can keep forward and preserve every thing beneath management.
Keep Proactive by Figuring out At-Danger Shoppers
Not all renewals are created equal. Some shoppers face important premium will increase, placing them at increased threat of buying round or switching carriers.
With all of your renewal exercise centralized in a single place, EZLynx robotically identifies which shoppers are most in danger. It flags accounts experiencing substantial premium hikes, permitting you to prioritize these renewals and attain out to shoppers earlier than they contemplate switching suppliers or letting their insurance policies lapse altogether.
Current Facet-by-Facet Renewal Comparisons
As soon as you understand which shoppers are in danger, EZLynx makes it straightforward to current them with actionable renewal info. EZLynx can robotically ship insureds pre-renewal coverage summaries and, optionally, a customized video from their agent explaining any protection modifications. Remarketing options pull real-time quotes in your at-risk shoppers and show them alongside their present coverage particulars—no guide knowledge entry required.
The platform then presents these choices in a clear, side-by-side comparability, permitting you to immediately establish premium modifications, protection gaps, or changes. This makes it simpler to information your shoppers by way of their renewal choices and ensures you’re absolutely ready for each dialog.
Take Benefit of Cross-Promote Alternatives
Wouldn’t it’s nice if whereas serving to shoppers with renewals, you would additionally simply establish alternatives to supply them further services and products?
EZLynx leverages knowledge in your present e book and intelligently surfaces cross-sell suggestions and allows insureds to simply add merchandise through the renewal course of. This performance helps brokers spherical out accounts with out further guide work and makes it straightforward for shoppers to take motion when insurance coverage is already prime of thoughts.
Don’t Let Renewals Burn You Out
EZLynx automates the time-consuming duties concerned in managing renewals, saving you hours of administrative work every week. This further time helps you to deal with rising your corporation, strengthening shopper relationships, or just having fun with the summer season with much less stress.
Whereas renewal season is at all times busy, it doesn’t need to be overwhelming. With EZLynx’s renewal and retention instruments, you possibly can streamline your workflows and improve shopper loyalty—providing you with and your staff extra respiratory room through the busiest time of 12 months.
An important insurance coverage information,in your inbox each enterprise day.
Get the insurance coverage business’s trusted e-newsletter