This text is a part of a sponsored sequence by EZLynx.
Impartial insurance coverage brokers are all the time trying to find smarter methods to serve their shoppers and run their companies extra effectively. At this yr’s Utilized Web convention, attendees couldn’t cease raving in regards to the EZLynx® instruments they depend on daily. Whether or not it was a long-time company proprietor or an enthusiastic newcomer, one factor was clear; EZLynx is altering how brokers get issues finished.
On this submit, we’ll take a more in-depth take a look at the EZLynx options that had everybody buzzing at Utilized Web. From making workflows less complicated to successful new shoppers, these instruments are reshaping company operations. If you happen to’re inquisitive about elevating your company’s effectivity and shopper satisfaction, learn on to be taught what makes EZLynx stand out.
One Platform, Infinite Potentialities
One software that had insurance coverage professionals excited was EZLynx’s all-in-one administration system. For the companies we’ve heard from, constant use of the AMS resulted in 24% YOY progress. Brokers had been particularly impressed with how the platform brings collectively all the things, from score and shopper communications to coverage administration, all in one unified system. No extra juggling a number of software program methods or cluttered spreadsheets; all the things you want is true there in a single easy-to-use interface.
Brokers at Utilized Web beloved the best way the answer connects private and business accounts in a single profile, opening alternatives for cross-selling and upselling effortlessly. They shared how the intuitive design cuts down on work hours whereas creating room for progress.
The Secret Weapon for Protecting Shoppers Loyal
If there’s one function brokers couldn’t cease speaking about at Utilized Web, it was EZLynx’s retention answer. The renewal options in EZLynx are so efficient that they ship 8 factors greater coverage retention on common in comparison with companies that don’t use EZLynx retention instruments.
These instruments had been praised for serving to companies keep forward in as we speak’s difficult market by providing every day insights into renewals. Brokers beloved how retention instruments allowed them to determine price modifications early and store for higher choices for shoppers, lengthy earlier than insureds thought-about switching suppliers.
The flexibility to pair these insights with automated reminders and electronic mail campaigns makes sustaining sturdy relationships easy. Brokers agreed: this function is a must have to maintain shoppers comfortable and dependable.
“Measurable enhancements for our company have been in retention for positive. With the ability to use Retention Heart and simply having these insights for us is big. We’ve changed into being actually proactive fairly than reactive and only a extra customized service.”
Christina Lynch, CEO, FirstMark Insurance coverage
Streamlined Industrial Traces Submissions
EZLynx’s developments in business insurance coverage workflows had brokers excited in regards to the future. Many attendees had been intrigued by the progressive instruments designed to simplify quoting and submissions for small and medium-sized business strains. These options are set to do for business insurance coverage what EZLynx’s comparative rater did for private strains: make the method quicker, simpler, and simpler.
The brand new business strains improvements goal to simplify the method for brokers, making it simpler to have interaction with shoppers and promote business insurance coverage. By addressing key ache factors, reminiscent of lowering the time from quoting to presentation, EZLynx is about to streamline business insurance coverage workflows considerably. As a result of we’re making the workflow extra environment friendly, these time financial savings and the truth that we’re taking out the guess work make promoting business strains insurance coverage extra worthwhile. This development is especially thrilling for companies trying to develop their business strains enterprise or enhance their present processes.
“It appears as if the identical approach EZLynx revolutionized private strains quoting years in the past with the comparative rater, the brand new business strains submission workflow has the chance to do this for small and medium business as nicely.”
Andy Kirkham, Director of Operations, Firefly Company
The Energy of EZLynx AI
Utilized Web attendees had been additionally raving about how AI-powered EZLynx Digital Assistant (EVA™) is simplifying workflows, from writing skilled emails to responding to service-related inquiries mechanically. EVA helps brokers craft clear, participating emails tailor-made to size, tone, and topic preferences. With AI-generated drafts, workers can simply evaluation and refine to craft and ship the proper electronic mail in virtually no time in any respect.
Brokers had been particularly enthusiastic about EVA’s potential to scale back the coaching burden on new hires. With EVA’s content material help function, new hires (or skilled ones) can ask EVA the best way to carry out particular actions in EZLynx and obtain on the spot, step-by-step directions to perform any activity confidently.
Account summarization in EVA also can give brokers a whole, on the spot abstract of shopper communication historical past by collating emails, texts, notes, and exercise logs. This can be a unbelievable useful resource for brand spanking new hires trying to get caught up or for brokers who desire a refresher earlier than talking with a shopper or attending a gathering. With these AI capabilities, enhancing service high quality and crew productiveness has by no means been simpler.
“If we don’t undertake AI in our company, we’re going to get left behind. In order that’s an enormous initiative for me and has been for years, and transferring ahead. I simply love that EZLynx is in the identical thoughts body as our company and attempting to undertake that. It makes our workers extra productive. It’s going to assist with onboarding as we’re coaching. It’s simply infinite on the way it’s going to alter the best way that we do enterprise.”
Christina Lynch, CEO, FirstMark Insurance coverage
Automation That Handles the Arduous Stuff
Automation instruments additionally stood out as vital answer for companies aiming to maximise productiveness. EZLynx automation saves companies a mean of 558 hours monthly, and Utilized Web attendees beloved the way it frees up hours of time that will in any other case be spent on repetitive duties – whether or not it’s sending reminders, scheduling follow-ups, or managing pressing claims throughout disasters like hurricanes.
The true magic of EZLynx automation is in the way it helps companies scale with out dropping the private contact. By automating routine processes, brokers can focus their power on the issues that matter most – constructing shopper relationships and rising their enterprise. Utilized Web attendees emphasised this function as a high decide for companies trying to increase effectivity whereas sustaining a hands-on method.
“[EZLynx automation] helps me have the ability to consider the issues that I must be doing whereas the system is doing work within the background. With Automation Heart, you’ll be able to take these duties which can be somewhat bit tedious and let it offload into that.”
Suzanne Sansom, Company Proprietor of Suzanne Sansom Insurance coverage Companies Inc. and Good Alternative State Director
The Instruments Redefining Insurance coverage Success
At Utilized Web, EZLynx proved why it’s a favourite answer amongst unbiased insurance coverage brokers. From its intuitive, all-in-one administration system to its time-saving automation instruments, EZLynx empowers companies to remain organized, environment friendly, and forward of shopper wants. Whether or not your focus is retention, business insurance coverage workflows, or leveraging AI, EZLynx has the options to assist your company develop.
Utilized Web attendees walked away energized and able to take their success to the subsequent degree – and with EZLynx, it’s clear they’ve discovered a companion that’s simply as devoted to their targets as they’re.
Able to thrive with instruments that ship company success? Go to EZLynx.com to discover what’s attainable as we speak!
Matters
Companies
